Our Policies
A few things to know before your appointment. We've put together our studio policies to help make every visit smooth, comfortable, and stress-free.
Good skin starts with good communication.
THE LITTLE DETAILS
Everything you need to know before your visit, all in one place.
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We understand that life happens and plans can change! If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours' notice.
Appointments canceled or rescheduled with less than 24 hours' notice, as well as missed appointments, are subject to a 25% fee of the scheduled service total.
This policy allows us to respect our providers' time while giving other clients the opportunity to book available appointments. We appreciate your understanding!
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We kindly ask that you arrive on time for your scheduled appointment.
We offer a 15-minute grace period for late arrivals. If you arrive more than 15 minutes late, your appointment may need to be shortened or rescheduled depending on availability.
If we're unable to accommodate your appointment due to a late arrival, the 25% cancellation fee may apply.
Thank you for helping us stay on schedule and give every client the time and attention they deserve!
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To secure your appointment, a valid credit or debit card is required on file at the time of booking.
Your card will only be charged for your appointment if payment is authorized or if an applicable cancellation or no-show fee is incurred in accordance with our policies.
Full payment is due at the time of your appointment unless otherwise arranged.
We appreciate your cooperation in helping us keep the booking process simple and seamless!
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All completed services at Gloss'd Skin Studio are final and nonrefundable, except where otherwise required by law.
We understand that circumstances can change! If you're unable to complete a prepaid treatment package, unused sessions may be eligible for studio credit, subject to review and applicable terms.
Please keep in mind that treatment results vary from person to person, and specific outcomes cannot be guaranteed.
If you have any questions or concerns about a service or package, we encourage you to reach out. We're always happy to help!
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A little prep goes a long way! To help us make the most of your appointment and ensure the best possible treatment experience, we kindly ask that you follow these simple guidelines:
Laser Hair Removal: Please arrive with the treatment area completely shaved either the day before or the day of your appointment. Avoid waxing, tweezing, or threading the area before treatment, and let your provider know about any recent tanning, sunburns, or medication changes.
Facials & Microneedling: We kindly encourage you to arrive with a fresh, clean face, free of makeup whenever possible. This helps us get started right away and make the most of your treatment time!
Lash Services: Please arrive with clean lashes, free of mascara and other eye makeup. This helps ensure your lashes are properly prepared for the treatment and allows us to achieve the best possible results.
Additional preparation instructions may be provided depending on your scheduled service. If you're ever unsure how to prepare, feel free to reach out before your appointment!
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At Gloss'd Skin Studio, your safety and well-being are always our priority!
All services are reserved for clients 18 years of age or older, with limited exceptions for facials and laser hair removal.
Clients under 18 may be considered for eligible facial treatments or laser hair removal with prior written clearance from their physician and written consent from a parent or legal guardian.
A parent or legal guardian must also be physically present at the appointment.
All treatments are subject to provider approval, applicable age restrictions, and New York State regulations. We reserve the right to decline or postpone any service if the necessary documentation is not provided or if treatment is not appropriate for the client.
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Your safety, comfort, and well-being are always our top priorities!
To ensure a safe and personalized experience, all clients are required to complete the appropriate intake and consent forms prior to treatment.
Please inform your provider of any medical conditions, allergies, medications, pregnancy, recent procedures, or changes in your health that may affect your treatment.
We reserve the right to modify, postpone, or decline any service if we determine that treatment may not be appropriate or safe for you.
Your health comes first, always!
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Every client's skin is unique, and so are their results!
While we strive to provide the best possible care and outcomes, individual results may vary depending on skin type, treatment history, lifestyle, and other factors. Some services may require multiple sessions to achieve your desired results.
To support your results and minimize potential complications, we strongly encourage following all pre-treatment and aftercare instructions provided by your provider.
If you have any questions or concerns following your appointment, please don't hesitate to reach out. We're always happy to help!
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We love when you bring a little company!
Additional guests are welcome when space permits. However, to maintain a relaxing and safe environment for everyone, we kindly ask that guests respect our treatment spaces and other clients' privacy.
Depending on the service, guests may be asked to remain in the designated waiting area during your appointment.
Thank you for helping us keep Gloss'd Skin Studio a comfortable and welcoming space for all!
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Who doesn't love a little extra self-care?
From time to time, Gloss'd Skin Studio may offer special promotions, discounts, and gift card opportunities.
Promotional offers are valid only during their advertised dates and cannot be combined with other discounts unless otherwise specified.
Gift cards may be redeemed toward eligible services and are subject to applicable terms and conditions, including New York State gift card laws.
If you have any questions about a promotion or gift card, feel free to contact us before booking!